Knowledge base
General
Announcements
- ★ INCLEMENT WEATHER UPDATE-FLUKE CALIBRATION
- ★ VOC Request: Installing and Running the Cal Count By Type and Year Report
- ★ RMA - Online Service Request, Quick Start Video
- Email service outage - April 21, 2017
- Help Center design update
- Template information for our email notifications
Getting Started
- ★ Welcome to the Fluke Calibration Support Help Center!
- ★ How to sign in to the Fluke Calibration Help Center
- ★ FCAL Support and Service ticket workflow
- ★ HOW-TO: monitor ticket status and history of support requests
- ★ Prevent Fluke support emails from being filtered as spam
- ★ Sending email requests, plus important information about Outlook Auto-Complete
Software
MET/TEAM - Getting Started
- How to add a default procedure to a type
- Limiting Work Order Searches to a Specific Lab
- Where does my MET/TRACK data go in MET/TEAM?
- Expectations if I purchase a MET/BASE to MET/TEAM migration service?
- Tool Assignment Quick Start Guide
- MET/BASE and MET/TEAM Versions Supported by Windows Versions
MET/TEAM - General
- How to Edit a Formula in a MET/TEAM Crystal Report
- Clarification of Work Order Service options
- Adding a QR code to Crystal Reports
- Extend the Due Date on an Asset
- Change to the Manual Template Editing Process in MET/TEAM 2.2.1
- Creating an Import Definition for use with the MET/TEAM Import function
MET/CAL
- Adding standards in MET/CAL v9.1.1
- How to create a new procedure project, procedure and PXE
- Current user_config_instr.ini File
- Fix for Editor Error: An Exception has been encountered. This may be caused by an extension.
- Writing/Using MET/CAL Procedures Using the Fluke 5128A
- Implementing ISO/IEC 17025 Measurement Uncertainty Requirements in MET/CAL Version 9.X
MET/CAL Procedures
- FAQ About MET/SUPPORT Gold Warranted MET/CAL Procedures
- Downloading more than one MET/CAL Gold Procedure
- Using Units-Only NOMINAL or MOD1 Fields to Adjust Standards in a Loop
- How to Comment Multiple Lines in MET/CAL Editor
- Compiling MET/CAL Procedures for Oscilloscopes Using Legacy FSCs
- Procedure Website updates
Fluke DAQ
- Configuring a Remote TrendLink Workstation to Communicate with Fluke DAQ
- How to Access Fluke DAQ via Web
- How to add a Trend and View Historical Data in TrendLink
- How to transfer your Fluke DAQ 6.0 license from one PC to another.
- Fluke DAQ 6.0 software registration process
- 2638A Users Manual
Other
- Remote Communication by Serial RS232 using PuTTY telnet client
- Firmware (embedded software) for Fluke Calibration products
- How to Download and Upload Files Using Aspera Faspex
- Tools and Applications used by FCAL Software Support
- What to Do After Downloading ISO Files from Fluke Calibration
- How to register for your MET/SUPPORT-GOLD program
MET/TRACK (and MET/BASE)
- Using a Command Line Script to Diagnose Database Service Problems
- MET/BASE and MET/TRACK Technical Support Phase Out Schedule
- Microsoft Update 3102429 results in an error when exporting to PDF from Crystal Reports
- Where do I find the MET/BASE database and log file?
- How to test the Standard Workflow Document
- MET/BASE - How to Troubleshoot the Calibration Data Engine NOT starting
Electrical Calibration
Data Acquisition and Other Test Equipment
- USB to null modem RS232 adapter
- Typical Scanning Rate Table for the 2638A
- Understanding NPLC or Speed Settings on the 2638A
- Calibration Adjustment for PM6680 & PM6681
- Steps to configuring an 8845A or 8846A to communicate over a LAN
- Hot fix for UTC time Fluke Daq 6.0 plus patch 1
DC/LF Electrical Calibrators
- Determining the Current De-Rating factor for 2-wire Resistance using the 57XX Series.
- Sporadic "Double Startup" on 55x2A Calibrators
- Power Uncertainty calculation for a non-standard Power Factor value
- Requirement Equipment for Bench DMM Verification
- Applying 8508A Resistance 2-Wire Specs
- Verification of a 3458A with a 57XXA Calibrator
Gas Flow Calibration
molbox
- Cables and Pressure Tubes for molBox/molBloc
- Converting Mass Flow to Volume Flow
- Display - Replacement Display for molbox1 and molbox1+
- DMM Connector on molbox1 Rear Panel
- Free a stuck relay in molbox, ACAL error, PRT error
- How to Test a Diaphragm Gas Meter/Totalize Volumetric Flow
molbloc and molstic
- compare two molbloc elements in A/B mode
- Filter on molbloc inlet flange, prevent contamination
- Fittings, o-rings, metal gaskets, cases for molblocs and molstics
- Fundamentals - molbloc / molbox (theory, requirements, cal's)
- History of different versions of molbloc elements and molbox terminals
- Mass Flow Versus Volume Flow in Gas Flow Calibration
COMPASS for Flow Calibration Software
- Alicat mass flow meter setup in COMPASS for Flow
- COMPASS for Flow Overview (MFC calibration example)
- Macros in COMPASS for Flow - Find names of variables, fields, parameters
- Measurement Uncertainty in COMPASS for Flow, Test Macro
- molbloc - Change default calibration on a "named cal" molbloc
- molbox setup in COMPASS for Flow
Pressure Calibration
COMPASS for Pressure Calibration Software
- Macros: 6270A/8270A/8370A/2271A - Reset Safety Limits at End of COMPASS Test
- COMPASS for Pressure Overview
- Remote Communications Tutorial
- Remote communications tips - COMPASS for Pressure v5
- Video: COMPASS for Pressure Training, 1 of 8, Overview
- Video: COMPASS for Pressure Training, 2 of 8, COM Ports Overview
Pressure Controllers - Fluke Calibration
- 2271A firmware update instructions, by USB cable
- 2271A Lines and Fittings Kit, Instructions
- 2271A Not retaining settings after power cycle
- 3130 Portable Pressure Calibrator, Adjustment Procedure
- 3130 Portable Pressure Calibrator, Spare Parts
- 3130 Power Supply Replacement
General Pressure, Accessories, Misc.
- 2426 and 2427 Hand Pump Info
- 2456-LEM, Calibration Coefficient Calculator
- 2456-LEM, Laboratory Environmental Monitor, LEMcal software troubleshooting
- 2456-LEM, Setup in COMPASS for Pressure
- 3893 Variable Volume
- 4322 Winflash Setup file
Pressure Controllers - Ruska
- 7010 Operation and Maintenance Manual (archive)
- 7215 Operation and Maintenance Manual (archive)
- 7250 & 7252 passcode removal process
- 7250 and other 7000 Series Pressure Products - Uncertainty Analysis
- 7250 filters & noise suppressors for back panel ports (6270A, 7252 & 7750 also)
- 7250, 7252 valve and other part numbers
Pressure Monitors
- 2700G - COMPASS for Pressure setup, and data logging test example
- 2700G - How to calibrate a 2700G digital gauge
- 2700G gauges, customer spare parts
- 2700G USB driver, data logging (700G/TRACK software) & firmware (embedded software)
- 6200 Operation and Maintenance Manual (archive)
- 7000, Model 7000 Operation and Maintenance Manual (archive)
Pressure Controllers -- DH Instruments
- Display - Replacement display for PPC controllers and RPM monitors
- Display - Replacement Display for PPC2+, PPC2-AF, RPM3, RFM and PG Terminal
- E-DWT (and MPG2) & E-DWT-10000-AF Spare Parts
- E-DWT (and MPG2) - Lubricate variable volume threads
- E-DWT (and MPG2) - Maintenance, regular (no spare parts)
- E-DWT (and MPG2) - variable volume position indicator adjustment
Piston Gauges
- 2400 Hydraulic Piston Gauge Manual and Information (Archive)
- 2411 AutoPrompt Converter Battery
- 2411 AutoPrompt Converter Fuse Information
- 2411 AutoPrompt Converter User Manual (archive)
- 2411 AutoPrompt Converter User Password
- 2413, 2416 & 2417 Differential Pressure Null Indicator user manual
Deadweight Testers
- 6000 Series Deadweight Tester User Manual
- "Stability" of a DWT vs. E-DWT (or similar): Understanding Adiabatic Effects in Hydraulic Calibrators and how to Minimize the Effects
- Deadweight TEST port seals (older models, and comparators)
- Gravity - Adjusting for Gravity when using a Deadweight Tester or Piston Gauge
- L1000 Deadweight Tester User Manual (archive)
- M & W Series Deadweight Tester manuals; M2800, W2200, M4000, etc. (archive)
Temperature Calibration
Refrigeration Baths
- Line Monitor model ICM492 Setup Instructions
- 7012 Bath displaying "PSUP" message
- Testing Triac Resistances
- Bath C0 and CG calculation
- 7321 fluid expansion tank
- 2100 2200 and 2300 series controller error codes
Drywells
- 2100, 2200, and 2300 series controller error codes
- 3125 access opening dimensions
- 418X is in CUTOUT and the Warning light triangle is ON
- 914X display blanks out
- 917X buttons do not work
- 917X displays "ERROR: start, temp" or "CONT TEMP: error, time-out"
Heated Baths
- Bath C0 and CG calculation
- 2100, 2200, and 2300 series controller codes
- Controller is controlling offset from the setpoint entered
- Setting the Hard Cut Out on the model 6050H Bath
- Why does my 6050H stir motor turn off?
- The C0 and CG are now B0 and BG on my bath
Sensors
- ★ How to calibrate an RTD or Platinum Resistance Thermometer (PRT)
- 5606 probe accuracies at -197 °C, -38 °C, and 100 °C
- 5627A Sensor Location
- 5649 and 5650 maximum tip temperature exposure
- Calculating Resistance or Temperature from ITS-90 coefficients
- Calculating uncertainties in a thermocouple calibration system
Infrared (IR)
- Calibrating a Fluke 62 mini with a 418X
- 418X Aperature Use
- 418X PRT hole
- 418X temperature and wavelength association
- What can I use to clean my IR target?
- Calibrating Thermal Imagers with a 418X
Readouts
- ★ Automating temperature sensor calibration with the 1586A Super-DAQ
- Measuring different types of sensors with the 1586A Super-DAQ
- Using thermocouple coefficients with the Fluke 1529
- Change com ports.
- 1529 vs DMM
- 1586A 100 Meg Ohm range