Knowledge base
General
Getting Started
- ★ Welcome to the Fluke Calibration Support Help Center!
- ★ How to sign in to the Fluke Calibration Help Center
- ★ FCAL Support and Service ticket workflow
- ★ HOW-TO: monitor ticket status and history of support requests
- ★ Prevent Fluke support emails from being filtered as spam
- ★ Sending email requests, plus important information about Outlook Auto-Complete
Software
MET/CONNECT
- How to register your MET/CONNECT Software
- How To: Undo a MET/CONNECT Mobile Check Out
- MET/CONNECT Errors with Windows 10 build 2004
- MET/CONNECT 1.1.0 and MET/CAL 10.1.0 Quick Installation Guide
- MET/CONNECT 1.0.0 and MET/CAL 10.0.0 Quick Installation Guide
- How to Verify that your MET/CONNECT API is Working
MET/TEAM - Getting Started
- Sending Files Through Kiteworks
- What is the difference between the Quick Link and the ellipsis buttons in MET/TEAM?
- MET/TEAM 2.1.2 Supported Operating Systems and SQL Databases
- Managing and configuring security in MET/TEAM
- Setup Example With Separate METTEAM and SQL Servers
- How to Convert PROC.DIR to PXE using MET/CAL Editor
MET/TEAM - General
- How to clean up MET/TEAM Types records
- How to Collect Data on Multiple Work Orders at Once Using Manual Templates
- How intervals are set in MET/TEAM during the Receiving process
- Log File Settings in MET/TEAM version 3.0.0 or later
- How to add an additional certificate format to the work order "Cert Format" list
- How to add database objects to an XSD-based Crystal Report (MET/TEAM version 2.3.0 and newer)
MET/CAL
- How to Add or Update the MET/TEAM Calibration Record of a Standard for use in a MET/CAL Procedure
- How to reset your MET/CAL Editor Screen
- Known issue with Visual Studio 2015 update 3 affecting MET/CAL Editor
- Common Client manager software can cause MET/CAL runtime crash when using VISA
- How to get and apply the MET/CAL 10.1.0 hotfix
- Latest MET/CAL Accuracy Files
MET/CAL Procedures
- Using the Fluke REVII IR to USB cable with MET/CAL and Trouble Shooting the Driver
- Solution for Scopemeter Cable driver problems in Windows 10
- Using the MET/SUPPORT Gold Procedure Library in Cubyt
- Analyze PXE Properties Tool
- How to Edit a MET/CAL procedure
- FAQ About MET/SUPPORT Gold Warranted MET/CAL Procedures
Fluke DAQ
- Guide to a basic FlukeDAQ configuration using a 2638A
- How to setup up a NetDAQ for logging and add channels to Trend screen in FlukeDAQ 6.0
- Configuring a Remote TrendLink Workstation to Communicate with Fluke DAQ
- How to Access Fluke DAQ via Web
- How to add a Trend and View Historical Data in TrendLink
- How to transfer your Fluke DAQ 6.0 license from one PC to another.
Other
- ★ CVE-2021-44228 (Log4j Critical Vulnerability) Impact to Fluke Calibration Software
- FCAL Software release and validation process.
- Remote Communication by Serial RS232 using PuTTY telnet client
- Firmware (embedded software) for Fluke Calibration products
- How to Download and Upload Files Using Aspera Faspex
- Tools and Applications used by FCAL Software Support
MET/TRACK (and MET/BASE)
- How to run a License Report from MET/TRACK
- Using a Command Line Script to Diagnose Database Service Problems
- MET/BASE and MET/TRACK Technical Support Phase Out Schedule
- Microsoft Update 3102429 results in an error when exporting to PDF from Crystal Reports
- Where do I find the MET/BASE database and log file?
- How to test the Standard Workflow Document
Electrical Calibration
Reference/Bench Meters
- Does my long scale DMM allow me to measure Ripple Factor from a Power Supply?
- Behavior of RS-232 Flow Control, Software (XON/XOFF) versus Hardware (CTS/RTS) when communication is interrupted
- 884XA asks for a password when controlling via LAN using Telnet or PuTTY
- Fluke 884xA Timeout When Communicating via LAN
- What Callendar-Van Dusen Equation Parameters are used by the 8846A RTD Function?
- What does the Burden Voltage specification for my DMM mean?
Data Acquisition and Other Test Equipment
- 910R statement with regards to 10CFR30.7
- Relay specifications for the 2638A and 1586A models
- Network connection asking for a password when connecting a 2638A?
- Interconnection Compatibility among 61xx units
- Setup Isolated network in Windows 10 for FlukeDAQ
- USB to null modem RS232 adapter
DC/LF Electrical Calibrators
- Understanding Substitute Leakage Current functions in the 5320A and 5322A calibrators
- Environmental conditions that can cause error 104, Hardware Relay Trip in the 55xxA series calibrators
- Adjustment sequencing considerations for the 5790B
- Using Digital Multimeters in Place of Analog Null Meters for Metrological Applications
- Determining the Current De-Rating factor for 2-wire Resistance using the 57XX Series.
- Sporadic "Double Startup" on 55x2A Calibrators
Gas Flow Calibration
molbox
- Cables and Pressure Tubes for molbox/molbloc
- Converting Mass Flow to Volume Flow
- Dimensions for molbox1+ with New Enclosure
- Display - Replacement Display for molbox1 and molbox1+
- DMM Connector on molbox1 Rear Panel
- Free a stuck relay in molbox, ACAL error, PRT error
molbloc and molstic
- Choosing the proper calibration for a Laminar molbloc
- compare two molbloc elements in A/B mode
- Filter on molbloc inlet flange, prevent contamination
- Fittings, o-rings, metal gaskets, cases for molblocs and molstics
- Fundamentals - molbloc / molbox (theory, requirements, cal's)
- History of different versions of molbloc elements and molbox terminals
COMPASS for Flow Calibration Software
- Alicat mass flow meter setup in COMPASS for Flow
- COMPASS for Flow Overview
- COMPASS for Flow Overview (MFC calibration example)
- COMPASS setup for 1523/1524 Temperature Monitor
- Macros in COMPASS for Flow - Find names of variables, fields, parameters
- Macros: Reference Uncertainty By Range in COMPASS for Flow
Pressure Calibration
COMPASS for Pressure Calibration Software
- ★ PMM Automated Calibration: In-Chassis Method
- ★ PMM Automated Calibration: Cal Sled Method
- Report Editor: Video - Editing a Template to use Two Data Sources
- Report Editor: Video - Add a Data Plot to a Report Template
- Report Editor: Video - How to Create a Basic Report
- COMPASS for Pressure Overview
Pressure Controllers - Fluke Calibration
- 2271A "EM300 Module Verification/Calibration"
- 2271A firmware update instructions, by USB cable
- 2271A Lines and Fittings Kit, Instructions
- 2271A Not retaining settings after power cycle
- 3130 Portable Pressure Calibrator, Adjustment Procedure
- 3130 Portable Pressure Calibrator, Spare Parts
General Pressure, Accessories, Misc.
- 2426 and 2427 Hand Pump Info
- 2456-LEM, Calibration Coefficient Calculator
- 2456-LEM, Laboratory Environmental Monitor, LEMcal software troubleshooting
- 2456-LEM, Setup in COMPASS for Pressure
- 3990 Manual Pressure Control Pack & 3893 Variable Volume
- 4322 Firmware version 1.4.4.3
Pressure Controllers - Ruska
- 7010 Operation and Maintenance Manual (archive)
- 7215 Operation and Maintenance Manual (archive)
- 7250 & 7252 passcode removal process
- 7250 and other 7000 Series Pressure Products - Uncertainty Analysis
- 7250 filters & noise suppressors for back panel ports (6270A, 7252 & 7750 also)
- 7250, 7252 valve and other part numbers
Pressure Monitors
- 2700G - COMPASS for Pressure setup, and data logging test example
- 2700G - How to calibrate a 2700G digital gauge
- 2700G gauges, customer spare parts
- 2700G USB driver, data logging (700G/TRACK software) & firmware (embedded software)
- 6200 Operation and Maintenance Manual (archive)
- 7000, Model 7000 Operation and Maintenance Manual (archive)
Pressure Controllers -- DH Instruments
- Display - Replacement display for PPC controllers and RPM monitors
- Display - Replacement Display for PPC2+, PPC2-AF, RPM3, RFM and PG Terminal
- E-DWT (and MPG2) & E-DWT-10000-AF Spare Parts
- E-DWT (and MPG2) - Lubricate variable volume threads
- E-DWT (and MPG2) - Maintenance, regular (no spare parts)
- E-DWT (and MPG2) - variable volume position indicator adjustment
Piston Gauges
- (ASP) - WinPrompt v3.08
- 2400 Hydraulic Piston Gauge Manual and Information (Archive)
- 2411 AutoPrompt Converter Battery
- 2411 AutoPrompt Converter Fuse Information
- 2411 AutoPrompt Converter User Manual (archive)
- 2411 AutoPrompt Converter User Password
Deadweight Testers
- Deadweight TEST port seals (older models, and comparators)
- Gravity - Adjusting for Gravity when using a Deadweight Tester or Piston Gauge
- L1000 Deadweight Tester User Manual (archive)
- M & W Series Deadweight Tester manuals; M2800, W2200, M4000, etc. (archive)
- M2800 deadweight tester setup in COMPASS for Pressure
- P3000 Series Deadweight Testers - Uncertainty Analysis
Temperature Calibration
Refrigeration Baths
- 7312 Procedure to clean the condenser
- 7312 Procedure to clean the tank’s interior
- Bath Uniformity Procedure
- Line Monitor model ICM492 Setup Instructions
- 7012 Bath displaying “PSUP” message
- 7012 Bath displaying "PSUP" message
Drywells
- 2100, 2200, and 2300 series controller error codes
- 3125 access opening dimensions
- 418X is in CUTOUT and the Warning light triangle is ON
- 914X display blanks out
- 914x Switch Test Applied Voltage
- 917X buttons do not work
Heated Baths
- 2100 Controller: Procedure to replace the old analog + digital boards with a single board
- Bath C0 and CG calculation
- 2100, 2200, and 2300 series controller codes
- Controller is controlling offset from the setpoint entered
- Setting the Hard Cut Out on the model 6050H Bath
- Why does my 6050H stir motor turn off?
Sensors
- ★ How to calibrate an RTD or Platinum Resistance Thermometer (PRT) - App Note
- 5606 probe accuracies at -197 °C, -38 °C, and 100 °C
- 5627A Sensor Location
- 5649 and 5650 maximum tip temperature exposure
- 5699 Annealing Procedure
- Calculating Resistance or Temperature from ITS-90 coefficients
Infrared (IR)
- Calibrating a Fluke 62 mini with a 418X
- 418X Aperature Use
- 418X PRT hole
- 418X temperature and wavelength association
- What can I use to clean my IR target?
- Calibrating Thermal Imagers with a 418X
Readouts
- ★ 1586A Super-DAQ - Automating temperature sensor calibration, Video
- 1502A/1504A - How do I reset my 1502A or 1504?
- 1504 used with a 100 ohm PRT
- 1521/1522 - How do I manually enter the constants?
- 1521/1522 - Manual reset
- 1523 / 1524 - Programming the LEMO connector
Software - Temperature Calibration & Utility
- LogWare III V 3.1: Unable to Locate any Available Licenses with PostgreSQL V13.X and V14.X
- LogWare III V3.X - Error: “Database Service Not Running”
- LogWare III Setting up Administrator Permissions before Installing Software
- LogWare III V3.1 Converting from DEMO to Full Version
- LogWare III: Steps to Log Data from the 1620A via RS-232
- LogWare III: Steps to Log Data via LAN from the 1620A