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Expectations if I purchase a MET/BASE to MET/TEAM migration service?

This article outlines what typically happens when a MET/BASE (think MET/TRACK) to MET/TEAM migration service is purchased.  This explains a migration only purchase but if either a 3 or 4.5 day onsite is purchased with the migration then these steps are intertwined with an on onsite visit from a Fluke Calibration CIT MET/TEAM expert to assist with the "Customization, Installation, Training (CIT) process.  Typically the CIT trip is after the initial migration and before or at the same time as the "Go Live" migration.

Fluke Calibration CIT often perform two migrations (sometimes 3) for customers when a migration service is purchased. 

The first migration is a straight migration without any modifications, the customer is still 'live' in MET/TRACK when this initial migration is performed.  After the initial migration is performed by Fluke Calibration CIT, the migrated MET/TEAM database is sent to the customer with instructions how to 'restore' it over their existing 'sample' database that was part of the installation of MET/TEAM. At this point the customer can view their data in MET/TEAM, and start to understand and get comfortable with it.  During this time they make notes of fields that may need to be moved to a better / more convenient place in MET/TEAM and ask questions to better understand where data migrated to and how MET/TEAM works.  This point in the process may include some time in WebEx or Skype meetings with the customer sharing their screen and working with Fluke Calibration CIT on specific data questions or issues. These meetings are NOT for general training on MET/TEAM, that is accomplished via our standard offerings such as Web based classes, training conducted in our classrooms in our Everett WA site or via purchased on-site CIT visits. 

For a list of the training courses available and the dates they are offered. use this link to the info on the Fluke Calibration web site's training page, pay particular attention to the "Calibration Software" section especially the MC-205 MET/TEAM® Asset Management course and TWB 1051 MET/TEAM® Basic Web-Based Training courses. 

There is also information and articles / videos available on support.fukecal.com and via MET/TEAM's built in help system.  If necessary Fluke Calibration CIT will develop some 'post migration' SQL scripts during this time frame to move data within MET/TEAM.  We will send these scripts to the customer (along with instructions) to run the updates on their MET/TEAM  database so the customer can review / test confirm things are improved.  This also provides an opportunity for the customer to work on necessary reports for their eventual 'go live' migration.  During this time the customer is still 'live' doing 'real' work in MET/TRACK while in parallel, doing testing and 'playing' in MET/TEAM. 

Depending on complexity / number of post migration scripts developed, sometimes this process is repeated a second time, prior to the 'go live' migration. 

Finally, when the customer is comfortable they have everything in place with MET/TEAM, Fluke Calibration CIT and the customer will schedule a 'go live' migration.  This is the big one where together we pick a date and time for the customer to stop using MET/TRACK (and MET/CAL), the customer sends Fluke Calibration CIT a zipped copy of their latest MET/BASE db file.  Fluke Calibration CIT will migrate it, run any 'post migration' SQL scripts that were developed during the previous migrations and then deliver back to the customer a final 'go live' MET/TEAM database, typically within 24 hours.  If things take longer because of size / complexity this may be scheduled over a weekend for us to have more time to get the MET/TEAM database back to the customer.

The customer then restores the freshly migrated 'go live' version over their exiting MET/TEAM database and are considered 'live' on MET/TEAM.

 

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