Precision, Performance, Confidence. ™

2100 2200 and 2300 series controller error codes

Title: What are the error codes for my unit with the 2100, 2200, and 2300 series controller?

Applies To: Various Drywells, Baths, and Furnaces

Problem Description: Error codes are not listed in the manual.

Resolution/Work Around: If the display flashes any of the following: “err 1-err 5"

"err 1" – There is a RAM error.

“err 2" – There is a NVRAM error.

“err 3" – There is a RAM error.

“err 4" – There is a ADC set up error.

“err 5" – There is a ADC ready error.

Initialize the system by performing the Factory Reset Sequence. If the unit repeats the error code, contact an Authorized Service Center for a return authorization and for instructions on returning the unit.

Factory Reset Sequence - Hold the “SET” and “EXIT” keys down at the same time while powering up the unit. When the screen displays “-init-” release the keys. The screen then displays the model number and the version of the software. The unit may need to be reprogrammed in the calibration menu. These numbers can be found on the Report of Calibration or the Report of Test that was shipped with the unit.

If the display flashes “err 6”

There is a sensor error. The sensor is disconnected or shorted. Please contact an Authorized Service Center for further instructions.

If the display flashes “err 7”

There is a HtrCTL error. Initialize the unit by performing the Factory Reset Sequence as described above. If the unit repeats the error code, turn the unit off and allow the unit to sit at least one-half hour. Turn the unit back on. If the unit repeats the error code, turn off the unit and contact an Authorized Service Center for assistance.

If the display flashes “err 8”

There is a Soft Cut-out error. Initialize the unit by performing the master reset sequence as described above. The Factory Reset Sequence resets the Soft Cut-out Temperature to the factory default value. If the unit repeats the error code, turn the unit off and allow the unit to sit at least one-half hour. Turn the unit back on. If the unit repeats the error code, turn off the unit and contact an Authorized Service Center for assistance.

Have more questions? Submit a request

Comments

Please sign in to leave a comment.