Why are my pdf's not saving cant save pdf reports failed to export report issues saving to PDF SAVE AS PDFS
When trying to export a report to a .PDF file nothing happens OR the user gets the following error:
Report Error; - 999
Error in file................
Operation not yet implemented
This error has been caused by a conflict between a recent update for Windows from Microsoft and Crystal Reports, a 3rd party piece of software we use in MET/TRACK to generate printable reports.
In order to prevent this error from occurring we have supplied some revised font definition files. Once these are installed you will be able to save reports as PDF as normal. Please follow the steps below:
• Once downloaded, right click on the Font.Zip file and click "Extract All....."
Once the process has completed you will be able export to pdf, publish or email MET/TRACK reports as normal.
With these fonts in place the is no need for you to remove the Windows Update responsible for the original conflict.
|Details of Update:||
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