TeamViewer is another option to allow a Fluke support technician to connect with you and remote into your PC to assist you. You will receive a link in your email from the support ticket that will go to a TeamViewer download page.
- Select TeamViewer Quick Support to use the portable installer.
- Download the file and open it
- You will receive a prompt asking you to allow a technician to view your desktop. Select Allow.
- If a technician requests remote control, you will get another pop-up asking if you want to allow it. If you do, click Allow.