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Using the MET/SUPPORT Gold Procedure Library in Cubyt

The MET/SUPPORT Gold Procedure Library is now located on Cubyt!

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The existing procedure library on the Fluke Calibration website will continue to be available with the existing procedures through the end of 2021. Starting June 1st, 2021, all new procedures will be added to the library in Cubyt.

Enabling Access to the Library in Cubyt

  1. Register an account on the Fluke Calibration Website
  2. Activate your account with your MET/SUPPORT Gold Subscription (according to the steps in this other article)
  3. Register an account on Cubyt (you must use the same email address for both accounts)
  4. Wait for your subscription to synchronize (this can take a couple of days, but we are working on improvements to the process)

Note: If you experience issues attempting to download procedures after following the above instructions, log out of Cubyt, clear your browser cache, close your browser, then re-login to Cubyt. This often resolves any lingering permissions issues.

Why Move the Library?

As the broader Fluke Software team continues to develop Cubyt as the largest repository of technical data for measurement devices in the world, it provides an opportunity for new features to be added to the way you experience your MET/SUPPORT Gold benefits. This is the first of many steps to creating a more modern software portfolio.

Features of the Library in Cubyt

This article will continue to be updated to reflect the latest aspects of the library in Cubyt. Some key features today are:

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  1. Greatly improved search and filter capabilities
  2. Improved single-page view with all available procedure metadata
  3. One-click download option
  4. Download queue to download multiple procedures at once (option to add to queue in triple dot menu for each procedure)

 

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Comments

  • Avatar
    Eduardo Sotomayor

    Is this site running?
    I enter "Fluke" in the search bar and goy 234 page available. Then I have to scroll to the Fluke 179 section, but when entering "Fluke 179 It tell me "No results were found"

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  • Avatar
    Michael J.

    Hi Eduardo, we're working to improve the search functionality. Currently, I recommend searching by the model number only ("179" in your example) and using the filters on the left-hand side to select the manufacturer.

    We'll be continuing to add more filters and search functionality over time.

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  • Avatar
    Ben Arrow

    Hi Fluke,

    Has there been any traction on getting an expedited activation process for GOLD support clients to gain access to Cubyt after registration on the Fluke website. In my personal case i gained GOLD registration confirmation for Fluke 4 days ago and have yet to gain Cubyt access.

    Cheers

    Ben Arrow

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  • Avatar
    Michael J.

    Hi Ben,

    No changes to the process yet, but I did just reach out to the Cubyt team about potential ideas for how to make it quicker.

    For your specific access, the team just completed an account sync, so you should be all set now. You may need to log out of Cubyt, clear your browser cache, and log back into Cubyt to complete the process.

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