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METLINK3 Difficulties

I am running Met/Cal 7.3, calibrating a Fluke 743B. The procedure uses METLINK3 to communicate with the TI. I keep having problems with the program locking up. It displays "Waiting for unit to settle", and nothing will interrupt or stop the program. Even if I click on "break" the procedure does not stop. I end up having to restart the computer in order to close the DOS window and break the connection (forcing it to end using Task Manager does not help).

It has done this to me a couple of times, the last time after 1.5 hours into the cal. Has anyone else experienced this issue? Is there anything I can do to keep it from locking up? Maybe there's an issue with the procedure?

Any help will be greatly appreciated.

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Bill Spath

I would suspect the UUT not the procedure at this point. 

The Fluke Service Center calibrates over 100 of these a week and we have no issues with it timing out.

What firmware does the 743B have it in?  if it is less than the firmware that the procedure was tested against I would suggest getting the firmware in the UUT upgraded.

 

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