no response from 5730A

Hello there,
when I send an identification query via trace in MET/Editor to the Fluke 5730A comes as response 5720, SN.........
The result is that each time a query is sent to 5730A, the response is "no response from 5730A". This happens in the procedure with e.g.

1.001 5730A +Voltage = 100.000 mV

Does anyone know this problem?

Thanks for the help

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