Enter a brief summary of your support request.
Enter the details of your support request.
Enter the software version, typically found under the "Help > About" menu. A screenshot of this information is helpful, if available.
Select the type of procedure needed.
Enter the UUT Manufacturer, e.g. Fluke, Tektronix, Keithley, etc.
Enter the UUT Model Number, e.g. 87 Series IV, TDS3054B, E4440A, 2001, etc. NOTE: suffixes are important, please be sure to specify if the UUT is a TDS3054B vs. TDS3054.
Select the UUT Interface.
This is typically the manufacturer's service, calibration, or performance verification manual, but can also be your custom calibration procedure.
Fluke owns many reference devices. In the event that we do not own your UUT or reference hardware, can you provide the hardware during development and testing? This may include UUT and reference hardware.
Have you verified that your hardware can accommodate the procedure requirements? This applies in general, but specifically when substituting standards. This should be verified manually before attempting to automate the procedure.
Please list every reference device this procedure must support. Be as specific as possible and please include manufacturer, model number, and options.